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Visitors are welcome daily from 2pm to 4pm and 6pm to 8pm. Ward staff will help with any queries you may have about your visit. One visitor per patient per day are permitted.

Visiting arrangements are kept under review and updated in line with Infection Prevention & Control Guidelines.

Information for visitors and access for nominated support persons

In the interests of patient care and staff safety we ask that you adhere to the following:

  • We reserve the right to alter the times or degree of access, depending on the needs of patients.
  • Those accessing the hospital are requested to leave wards during doctor’s rounds and during meal times.
  • Any nominated person is not permitted to access the hospital after 8.30pm, unless they are close relatives of a very ill patient.
  • One visitor per patient are permitted. This is to ensure that patients can rest and recuperate, and that the privacy of all patients is respected.
  • Access for children of inpatients who have been in hospital for more than a week may be facilitated in exceptional circumstances, in consultation with the relevant Clinical Nurse Manager. Children must at all times be under the supervision of a parent/guardian. There may be occasions where access for children is not suitable and the Ward Manager will advise you accordingly.
  • In the interests of health and safety, sitting or lying on patients’ beds is strictly forbidden and buggies are not allowed on the wards.

Visitor Information

  • Surgical face masks are available at the hospital main reception for use when required.
  • Patients can have 1 visitor at a time per patient during visiting hours.
  • Please clean your hands regularly and use hand sanitiser provided
  • Hand-wash basins with soap and water in patient rooms are designated for hand hygiene only. Please do not dispose of tea, fluids, or fizzy drinks in these sinks.
  • A visitor may be asked to wear a face mask and PPE in certain areas of the hospital when required.
  • Compassionate visiting can be arranged in exceptional circumstances, such as end-of-life care or where a patient requires additional support. Please speak with a member of clinical staff if this applies to coordinate through the relevant ward manager.

General Information

Parking

Parking spaces are limited within the hospital grounds. There is disc display street parking outside the hospital grounds and in St John’s Square directly across from the main entrance of the hospital. Details of nearby public car parks and rates can be found on www.parkopedia.ie

Visiting Hours

Visitors are welcome daily from 2pm to 4pm and 6pm to 8pm. Visitors must use our online booking system to book a visit. Ward staff will help with any queries you may have about your booking. Two visitors per patient per day are permitted.

Visiting arrangements are kept under review and updated in line with Infection Prevention & Control Guidelines.

Restaurant

There is no public restaurant

Vending Machines

There are no vending machines.

Transport

Limerick Colbert bus and train station is approximately a 10-minute walk from the hospital.

Shop

There is no shop on site. There is a shop opposite St John’s Hospital.

Pharmacy

The pharmacy is available for patients only.

ATM machines

The closest ATM is located on William Street Limerick.

Internet Access

There is restricted open WiFi for all patients and visitors. Access available on acceptance of terms and conditions.

Chapel

The Hospital Chaplaincy Service operates on an inter-denominational basis, providing a full pastoral care service. Mass is relayed on Channel 5 of your television.

Payment information

You can pay your bill over the phone, by post or in person at the Patient Accounts Office. The office is open from 9am to 1pm and 2pm to 4.30pm, Monday to Friday

Directions: Patient Accounts Office is on the first floor of the administration building, which is at the back of the main hospital.

Tel: 061 462208

Address: Patient Accounts Office, St. John’s Hospital, John’s Square, Limerick

Smoke-free campus

All our hospitals are smoke-free campuses. Smoking is not allowed throughout the hospital and the hospital grounds. Supports available to give up smoking 

Feedback

Your feedback is important to us. It helps us to improve our services. Please let us know about your experience. How you can make a comment,compliment or complaint

Freedom of Information

You can access your records and amend personal information under the Freedom of Information (FOI) Act. More information on making a request under FOI are available on the HSE website 

Services

Injury Unit. 

Please note the charge for Injury is €75 

Medical Assessment Unit (MAU)

St. John’s Square, Limerick, V94 H272

Phone:  061 462130

Internal Directions: Enter main entrance of hospital, take a right under stone archway and enter the Urgent Care Centre

Opening hours: Monday to Friday, 9am to 5pm

Contact Person: MAU Consultant

Medical Assessment Unit

The Medical Assessment Unit treats patients referred by their Injury Unit/GP/Shannondoc. A wide variety of medical complaints are seen in these units. Patients attending the MAU will be reviewed by a senior clinician and may require x-rays, blood tests, scans or further diagnostic imaging

Referrals and Appointments

Available to: All patients

Who needs to refer you: Injury Unit doctor, GP, Shannondoc

Referral Information: E-referral, Referral letter

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